SmartMarket Privacy Policy
SmartMarket, Inc. ("SmartMarket," "we," "our" or "us") respects your privacy and works hard to protect your personal information. We know that you care about how your personal information is used and shared, and we take your privacy seriously.
Our primary goal is to provide you with exceptional service. With this in mind we want you to understand how we may collect, store, use and protect any personal information. We will not share your information with anyone except as described in this Privacy Policy.
You can access this Privacy Policy from all pages of our website at smartmarketmobile.com (the "Web Site") and soon through our mobile applications. You may also email us with any additional questions.
Applicability of Privacy Policy
This Privacy Policy applies to all information we collect though our Web and mobile applications from SmartMarket users, including you. This policy does not apply to the practices of companies that SmartMarket does not own or control, or to individuals that SmartMarket does not employ or manage.
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
Children's Privacy
Protecting the privacy of young children is especially important. For that reason, SmartMarket does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register with our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on SmartMarket.
In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us as described below.
Children's Privacy
When you visit the Web Site we collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website and we may collect certain geographic information.
If you use any of our mobile applications, we collect the following types of information from you:
- Account Information - your name, mobile phone number, email, device ID and other similar information.
- Financial Information - bank account and routing numbers and credit cards linked to your PayPal account.
We are committed to providing a safe, secure and all around great service. Therefore, before permitting you to use our service, we may require additional information we can use to verify your identity or address or manage risk, such as your date of birth, social security number, drivers license and/or credit cards (or a scan thereof) or other information. We may also obtain information about you from third parties such as credit bureaus and identity verification services.
When you are using our Service, we collect information about your account transactions and trust relationships and we may collect information about your computer or other access device for fraud prevention purposes.
Additional information from or about you may also be collected in other ways, including responses to customer surveys or your communications with our customer service team.
How We Protect and Store Personal Information
We store and process your personal information using third party servers located in secure data centers in the United States, This information is protected by physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We also use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our office and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your PayPal password with anyone.
If SmartMarket learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the SmartMarket service, you agree that we may communicate with you electronically. We may post a notice on this Website if a security breach occurs. If this happens, you will need a web browser enabling you to view the Web Site. We may also send you an email to you at the email address you have provided to us.
How We Use The Personal Information We Collect
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, fun and customized experience. We may use your personal information to:
- Provide the services and customer support you request;
- Process transactions and send notices about your transactions or
your network activity;
- Resolve disputes, collect fees, and troubleshoot problems;
- Prevent potentially prohibited or illegal activities, and enforce
our User Agreement;
- Customize, personalize, measure, and improve our services and the
content and layout of our website;
- Send you updates about new products and services that we are
offering to customers
- Compare information for accuracy and verify it with third parties;
as required by law.
How We Share Personal Information with other SmartMarket Users
To process your payments, we need to share some of your personal information with the person or company that you are paying or is paying you. Your contact information, date of sign-up, the number of payments you have received and other verification metrics like social graph activity may be provided to users who you transact with on or through SmartMarket applications.
Regardless, we will not disclose your credit card number or bank account number to anyone you have paid or who has paid you through SmartMarket applications, except with your express permission or if we are required to do so to comply with a subpoena or other legal process.
How We Share Personal Information with Other Parties
SmartMarket does not share your email address or phone number with third parties for promotional or marketing purposes
We may share your personal information with:
- Service providers under contract who help with parts of our business operations; (for example, fraud prevention payment processing, technology services). Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
- Companies that we plan to merge with or be acquired by or, in the event of any bankruptcy, a bankruptcy estate). Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice and, if applicable, the opportunity to communicate preferences you may have.
- Law enforcement, government officials, or other third parties when we are compelled to do so by a subpoena, court order or similar legal procedure, when we need to do so to comply with law we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report
suspected illegal activity, or to investigate violations of our User Agreement, or as otherwise required by law.
- Other third parties with your consent or direction to do so.
How to Access or Change Your Personal Information
You can review and edit your personal information at any time by opening up our mobile applications and tapping on Settings icon.
Links To Other Sites
The Web Site may contain links to other sites. We do not control the information collection of sites that can be reached through links from the Web Site. We encourage our users to be aware when they are leaving our site and to read the privacy statements of each Website that collects personally identifiable information.
Contact us with any questions
SmartMarket is currently in private beta, and as our service evolves we may occasionally update this Privacy Policy. If we modify this Privacy Policy, we will post the revised Privacy Policy to the Website and we will also revise the "Effective Date" shown below. If we make material changes in the way we use personal information, we will notify you by posting an announcement on our service or by sending you an e-mail. It is your responsibility to periodically review this Privacy Policy. You are bound by any changes to the Privacy Policy when using the service after such changes have been first posted.
How to Access or Change Your Personal Information
If you have questions or concerns regarding this policy, or any feedback that you would like us to consider, please
email us, or write to the following address:
SmartMarket Inc.
Attn: Privacy Department San Francisco, CA
http://smartmarketmobile.com
Effective Date: February 11, 2011
